Frequently Asked Questions

Everything you need to know about your Maksu shopping experience.

What is Maksu's shipping policy?

We offer standard and express shipping worldwide. Standard shipping typically takes 3-5 business days, while express delivery arrives within 1-2 business days. Free shipping is available on all orders over $150.

How can I return or exchange an item?

If you are not completely satisfied with your purchase, you can return or exchange items within 30 days of delivery. All garments must be unworn, unwashed, and have the original tags attached.

How do I find my correct size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Where are Maksu clothes manufactured?

We pride ourselves on ethical production. Our collections are designed in-house and manufactured in certified factories that adhere to fair labor practices and high-quality craftsmanship standards.

Can I track my order once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status in real-time.